سياسة الخصوصية
Effective Date: 19 July 2026
Rovian Engineering Solutions and Systems (“Rovian,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or submitting a business inquiry.
1. Information We Collect
We may collect the following information when you contact us or submit an inquiry through our website:
- Full name.
- Business email address.
- Phone or WhatsApp number.
- Company name, where provided.
- Inquiry type.
- Project requirements and technical information.
- Any information included in your messages or attachments.
- Communication and correspondence records.
Our website and service providers may also collect limited technical information, including:
- IP address.
- Browser and device type.
- Operating system.
- Pages visited and access times.
- Security and diagnostic data.
2. How We Use Your Information
We may use the collected information to:
- Respond to inquiries and contact requests.
- Understand and evaluate project requirements.
- Prepare technical or commercial proposals.
- Communicate regarding equipment, engineering solutions, partnerships, or services.
- Maintain business correspondence and records.
- Protect our website from spam, misuse, and security threats.
- Improve our website and services.
- Comply with applicable legal and regulatory requirements.
We do not sell or rent personal information to third parties.
3. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent.
- Steps required to respond to your inquiry or prepare a proposal.
- Our legitimate business interests in communicating with potential clients and partners.
- Compliance with legal or regulatory obligations.
You may withdraw your consent by contacting us, although this will not affect processing already completed before withdrawal.
4. Sharing of Information
We may share information only when reasonably necessary with:
- Website hosting and email service providers.
- Technical service providers supporting our website and contact forms.
- Professional advisers or consultants.
- Equipment manufacturers, suppliers, or business partners when required to respond to a specific inquiry and where appropriate.
- Government or regulatory authorities when legally required.
Service providers are expected to process information only for the purposes necessary to provide their services.
5. Website Forms and Spam Protection
Our website uses contact forms to receive business inquiries. Information submitted through these forms may be transmitted to and stored within our website and email systems.
We use Cloudflare Turnstile to protect our forms from spam and automated submissions. Cloudflare may process limited technical and browser signals for security and bot detection purposes. More information is available in the Cloudflare Turnstile Privacy Policy.
6. Google Maps
Our Contact page includes Google Maps to display our office location. When the map is loaded, Google may receive technical information such as your IP address, browser information, and interactions with the map.
The use of Google Maps is subject to the Google Privacy Policy and Google Maps terms. Google’s Maps terms require websites using Maps features to notify users about the service and its applicable privacy terms. Google Maps Platform Terms.
7. Cookies and Similar Technologies
Our website and third-party services may use cookies or similar technologies required for:
- Website operation and security.
- Spam and bot protection.
- Embedded third-party content such as Google Maps.
- Performance and technical diagnostics.
Browser settings may allow you to block or delete cookies. Disabling essential cookies may affect certain website features.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to inquiries.
- Maintain relevant business and project records.
- Meet legal, accounting, or regulatory requirements.
- Resolve disputes and protect our legitimate interests.
Routine inquiry information may generally be retained for up to three years following the last communication unless a longer period is required for an ongoing project, contractual relationship, or legal obligation.
9. Data Security
We apply reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or loss.
However, no website, email system, or internet transmission method can be guaranteed to be completely secure.
10. Your Rights
Subject to applicable laws, you may request to:
- Access personal information held about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Withdraw previously provided consent.
Requests can be submitted through the contact details below. We may need to verify your identity before processing a request.
11. International Data Transfers
Some website, email, security, mapping, supplier, or technical service providers may operate outside Egypt.
Where information is transferred internationally, we will take reasonable measures to ensure that it is handled securely and in accordance with applicable data-protection requirements.
12. Children’s Privacy
Our website and services are intended for businesses and professional users and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
13. External Links
Our website may contain links to external websites or social-media platforms. We are not responsible for the privacy practices or content of third-party websites.
Visitors should review the privacy policies of those websites before submitting personal information.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, services, legal requirements, or business practices.
The updated version will be published on this page with a revised effective date.
15. Contact Us
For privacy-related requests or questions, please contact:
Rovian Engineering Solutions and Systems
32A Qasem Pasha Street, off Selim El Awwal Street
El Zeitoun, Cairo, Egypt
البريد الإلكتروني: info@rovian-ess.com
Website: https://rovian-ess.com/